Odown product news and updates

Insights on uptime, status pages, and alerting, written for builders. Follow along for product updates, how-tos, and real examples that help you keep users happy.

What Does ACK Mean in PagerDuty: Acknowledged, Not Fixed

What Does ACK Mean in PagerDuty: Acknowledged, Not Fixed

ACK means acknowledged. It stops the escalation and the notifications by claiming ownership, but it does not fix anything and does not stop the outage clock.

Can You Monitor a Website You Don't Own: What Is Normal and Where the Line Sits

Can You Monitor a Website You Don't Own: What Is Normal and Where the Line Sits

Yes. External uptime checks on a public page need no access or permission, and agencies do it routinely. The limits are frequency, depth, and what you touch.

How to Monitor a Specific Page, Not Just Your Homepage: Mapping the Pages That Matter

How to Monitor a Specific Page, Not Just Your Homepage: Mapping the Pages That Matter

A homepage check proves the homepage works. Checkout, login, and search fail independently, and those are the failures that actually cost money.

Is a 5 Minute Uptime Check Interval Enough: The Detection Math That Decides

Is a 5 Minute Uptime Check Interval Enough: The Detection Math That Decides

A five minute interval means an average 2.5 minute detection delay, and 10 to 15 minutes once confirmation checks and alert delivery are counted.

How to Monitor a Site Behind Cloudflare Without False Alarms: Rules, Headers, and Real Failures

How to Monitor a Site Behind Cloudflare Without False Alarms: Rules, Headers, and Real Failures

Cloudflare blocks uptime monitors as bots, producing false outage alerts. Fix it with a WAF skip rule on a secret header, and know which 5xx codes are real.

How to Monitor a Website Behind a Login Page: Three Approaches That Actually Work

How to Monitor a Website Behind a Login Page: Three Approaches That Actually Work

A standard uptime check on a logged-in page follows the redirect and reports the login screen as healthy. Here are the three ways to monitor past it.

Which IPs Should You Whitelist for Uptime Monitoring: The Three Layers People Forget

Which IPs Should You Whitelist for Uptime Monitoring: The Three Layers People Forget

Allowlisting monitoring IPs means covering the firewall, the WAF, and the rate limiter. A secret header is more durable, because vendor IP ranges change.

How to Fix ERR_CERT_AUTHORITY_INVALID: The Trust Chain and the Missing Intermediate

How to Fix ERR_CERT_AUTHORITY_INVALID: The Trust Chain and the Missing Intermediate

ERR_CERT_AUTHORITY_INVALID means the browser cannot trace your certificate to a trusted root. Usually the intermediate certificate is missing from the chain.

Why Is My Website Down on Mobile but Not Desktop: The Four Differences That Explain It

Why Is My Website Down on Mobile but Not Desktop: The Four Differences That Explain It

A site that loads on desktop but not mobile is almost never down. The two devices use different DNS resolvers, caches, and networks, and one is stale.

WordPress Site Down After a Plugin Update: Recovery Steps in Order

WordPress Site Down After a Plugin Update: Recovery Steps in Order

A WordPress site down after a plugin update is recoverable in minutes. Use recovery mode, or rename the plugin folder over SFTP when the email never arrives.

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